More guests on the mountain. Less operational effort.
With e-guma, you can digitalise your voucher and ticket sales easily, efficiently and holistically – driving higher revenue and greater guest satisfaction.
- Sell online around the clock – without additional staffing requirements
- Reduce queues and automate processes
- Flexible use for tickets, season passes, events and vouchers
These companies trust us
Success story: Meiringen-Hasliberg Mountain Railways
How can ticket sales, voucher systems and a merchandise shop be combined into one efficient solution? Meiringen-Hasliberg Mountain Railways demonstrate how modern transport operators can benefit from a digital ticketing system – including an online voucher shop and integrated merchandise store.
In an interview, Simon Schmid (Head of Marketing & Sales) explains how e-guma has simplified the sales process, significantly increased online sales and enhanced overall guest satisfaction.
Success Story Meiringen-Hasliberg Mountain Railways
For our guests, it is simple and convenient to purchase tickets from home. They can skip the ticket office and head straight through the turnstile to enjoy their day.
e-guma in use for mountain railways
Rail tickets
Find out moreEvent tickets
Find out moreVouchers
Find out moreProduct shop
Find out moreGift card
Find out morePrepaid card
Find out moreYour challenges as a mountain railway operator
- Seasonal fluctuations: High demand in peak season, lower frequency in shoulder seasons.
- Long waiting times at ticket counters: Especially on weekends and during holidays, leading to frustration and increased pressure on staff.
- Diverse offerings: From ski passes and mountain rides to experience packages such as fondue trips or concerts at the summit.
- Multi-channel distribution: Online, on-site, via partners and tourism organisations.
- System integration: Existing core systems must work seamlessly together.
Our solutions for you
Efficient management & revenue growth
- Convenient for your guests – Online ticket purchase from home, print@home, wallet integration, keycard/SwissPass or on-site collection.
- Flexible Offers & Vouchers –
Ticket or voucher: Combine mountain experiences with dining or events to increase revenue.
No waiting times & fewer No-Shows
- Structured processes – customers book tickets online in advance and skip queues entirely.
- Online prepayment – no administrative burden and no unpaid no-shows.
- Secure and fast ticket validation – integrations with SKIDATA, portalum, BiLL, Neogate and more ensure smooth access control.
Improved capacity & resource management
- Integration & partner connectivity –
e-guma integrates into existing systems and supports additional partner sales channels. - Better visitor flow management –
Time-slot and capacity control via integrated calendar functionality. - Smooth operations & reduced workload – Less staff required at counters, with direct digital cancellations and refunds.
- Smart reporting – Real-time sales and entry reports support planning and decision-making.
Ready for seamless digital ticketing for your mountain railway? We would be delighted to advise you personally.
All-in-One System – seamlessly integrated for your mountain railway
With e-guma, you combine vouchers, tickets and products in a single system – perfectly tailored to the needs of mountain railways. Thanks to sophisticated processes and flexible integration with your access and POS systems, everything runs smoothly from booking to validation. Your staff work more efficiently, while your guests enjoy a modern, seamless service.
Whether day passes, annual passes, special journeys, culinary experiences or packaged offers – with e-guma, you sell your tickets directly via your website. This reduces queues at ticket counters, increases revenue and ensures satisfied guests – all year round.