Voucher & Ticketing System for Hotels

More revenue and guests

e-guma transforms your website into your most powerful sales platform: guests purchase hotel vouchers, tickets and merchandise online around the clock – with instant payment and delivery. This increases your occupancy, reduces no-shows, improves your cash flow and relieves your team in day-to-day operations.

• More revenue & cash flow with 24/7 voucher sales – directly via your hotel website
• Less effort thanks to automated processing – significantly reduces workload for reception & administration
• No no-shows thanks to prepayment – ideal for spa, brunch, events & packages

These companies trust us

Success story: Hotel Nidwaldnerhof

Located directly on Lake Lucerne, the family-run Nidwaldnerhof demonstrates how a professional voucher tool for hotels leads to stronger guest loyalty, increased revenue and greater visibility. Host Claudia Stucki-Frutig explains in the interview how e-guma has been used in daily operations since 2012, which marketing measures have proven particularly successful and why hotel vouchers represent self-financing marketing for her business. An inspiring insight for all hoteliers looking to fully leverage the potential of digital vouchers, gift cards and prepaid cards.

Your challenges in the hotel industry

• Fluctuating occupancy depending on season, weekday or weather (seasonal liquidity bottlenecks).
• Missing or unclear online sales processes – traditional voucher sales are often still manual and staff-intensive.
• Additional offers such as spa, brunch or events are frequently affected by no-shows, leading to revenue loss and inefficient resource planning.
• Hotel chains and larger operations require scalable solutions across multiple locations.
• Voucher programs, reservation tools and POS systems for hotels (e.g. Gastronovi, Protel or Opera Cloud) are often not optimally connected.

Digital solutions that combine vouchers, gift cards, value cards, tickets and products create real added value – for both guests and your business. A professional voucher system for hotels that works both online and offline turns vouchers into a powerful marketing and revenue tool.

Our solutions for you

e-guma offers a holistic system that allows you to present all sales-relevant offers of your hotel easily, digitally and professionally.

Sell vouchers, tickets and products digitally

The hotel industry is diverse, emotional and demanding. Whether it’s a wellness hotel, a 5-star luxury hotel, a 4-star city hotel, a charming boutique hotel, a cosy country inn, a mountain hotel with panoramic views, a youth hostel for young travellers or a hotel chain with multiple locations – one thing unites them all: guest experience, service and emotional moments are at the centre.

This is exactly where e-guma comes in: with a digital voucher and ticketing system for hotels, you can sell vouchers, gift cards, prepaid cards, tickets and products via your own online shop directly on your website or on-site at your property. Vouchers can be easily redeemed at reception or via the restaurant POS. Limited event and admission tickets can be offered online with binding prepayment. And more: with the e-guma product shop, you can conveniently sell delicacies, wellness products or merchandise using the same system.

This allows you to transform your hotel offerings into bookable, experiential and giftable products – around the clock, online and automated.